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WHO eManual
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Using the WHO eManual
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I - World Health Organization
I.1 Introduction
I.2 Governance
I.3 Governing Body Documents and Languages
I.4 Geographical Structure
I.5 WHO at the Country Level
I.6 Oversight and Audit
I.7 WHO Emblem and Logo
I.8 Accountability, Risk Management and Internal Control
I.9 Business Continuity Management
II - Programme and Budget Management
II.1 Strategic Planning
II.2 Programme and Budget
II.3 Operational Planning
II.4 Workplan Management
II.5 Human Resource Plan Management
II.6 Monitoring and Assessment
III - Human Resources
III.1 Duties, Obligations and Privileges
III.2 Position Classification
III.3 Salary, Post Adjustments, and Grants
III.4 Recruitment and Appointment
III.5 Performance and Change of Status
III.6 Leave and Attendance
III.7 Pensions and Insurance
III.8 Travel and Transportation
III.9 Staff Relations
III.10 Separation from Service
III.11 Conduct and Disciplinary Measures
III.12 Informal and formal resolution of disputes
III.13 Special Employment Conditions
III.14 Briefing and Staff Development
III.15 Medical Examinations and Immunizations
III.16 Non-staff Contracts
III.17 Staff Security Policy
III.18 Income Tax
III.19 Staff Regulations and Staff Rules
III.20 Annexes
III.21 Standard Operating Procedures
III.22 Special HR and administrative measures during exceptional circumstances
IV - Resource Mobilization, Revenue and Awards
IV.1 Mobilizing Resources from Donors
IV.2 Revenue Recognition
IV.3 Award Creation and Management
V - Communications, Mailing, and Records and Archives
V.1 Archives and Records Management
V.2 Communications
V.3 Mailing
VI - Procurement and Supply Chain Management
VI.1 General Procurement Requirements
VI.2 Procurement of Goods and Services
VI.3 Reimbursable Purchases
VI.4 Contracts related to WHO Premises
VI.5 Contract Review Committee
VI.6 – Warehousing and Inventory Management
VII - Duty Travel
VII.1 General Policy and Principle
VII.2 Travel and Baggage Entitlement
VII.3 Security Clearance and Medical Information
VII.4 Visa and UN Laissez-passer
VII.5 Travel Per Diem and other Allowances
VII.6 Non-staff Travel
VIII - Publications
VIII.1 General
VIII.2 Planning and Content Development
VIII.3 Production
VIII.4 Marketing and Dissemination
VIII.5 Archiving
VIII.6 Copyright
VIII.7 Ethical Issues
VIII.8 Use of Logos
IX - Advisory Mechanisms and Meetings
IX.1 Expert Advisory Panels
IX.2 Meeting of Experts
IX.3 Other Technical Meetings
X - Cash Management and Payments
X.1 Risk Management and Investment
X.2 Payment and Commitments
X.3 Imprest
X.4 Other Cash Management Activities
XI - Insurances
XI.1 Introduction
XI.2 Insurance for WHO Fixed Assets and Inventory
XI.3 Insurances for WHO staff members
XI.4 Pension Fund
XI.5 Insurances for non staff members
XII - General Finance
XII.1 Introduction-General Accounting and Financial Principles
XII.2 Assets
XII.3 Liabilities
XII.4 Revenue
XII.5 Expenses
XII.6 Chart of Accounts
XII.7 Accounting Policy Changes, Errors and Estimates
XII.8 Financial Closure
XII.9 Functional Currency and Revaluation of Foreign Currency
XII.10 Fraud Policies and Reporting of Suspected Fraud
XII.11 Funds
XII.12 Payroll Accounting
XII.13 Cost Recovery
XIII - Premises, Assets and Inventories
XIII.1 Premises
XIII.2 Fixed Assets
XIII.3 Inventories
XIV - Information Technology
XIV.1 Business Operations
XIV.2 Governance & Standards (Under Revision)
XIV.3 Global Cybersecurity Policy
XV - Research and Collaborating Activities
XV.1 WHO Strategy on Research for Health
XV.2 WHO Code of Good Research Practice
XV.3 WHO Research Ethics Review Committee
XV.4 National Institutions Recognized by WHO
XV.5 Collaborating Centres
XVI - Contractual Arrangements for Programme Implementation
XVI.1 Technical Services Agreements
XVI.2 Direct Financial Cooperation
XVI.3 Letter of Agreement for Grants from WHO
XVI.4 Fellowships
XVI.5 Direct Implementation
XVI.6 Innovation Challenges
XVII - Health Emergencies
XVII.1 Overview of WHO's Work in Health Emergencies
XVII.2 Emergency Response Framework
XVII.3 Resource Mobilization and Management
XVII.4 Performance Management, Quality Assurance and Risk Management
XVII.5 Finance in the Field
XVII.6 Human Resources
XVII.7 Staff Health and Wellbeing
XVII.8 Procurement
XVII.9 Operational Support and Logistics
XVII.10 Partnerships in Emergencies
XVII.11 Staff Security
XVIII - Engagement with non-State actors, collaboration with the United Nations and other intergovernmental organizations and WHO health partnerships and collaborative arrangements
XVIII.1 Engagement with non-State actors
XVIII.2 Health partnerships and collaborative arrangements
XVIII.3 Collaboration with the United Nations System, international financial institutions, and other intergovernmental organizations
XIX - Road Safety and Vehicle Management Policy
XIX.1 - Introduction
XIX.2 Road Safety
XIX.3 Transport Management
XIX.4 WHO vehicle use and administration
XIX.5 WHO Vehicle Administration
XIX.6 Road Traffic Crashes and Incidents
Part XIX - Road Safety and Vehicle Management Policy
XX - WHO POLICY ON DISABILITY
XX.1 - Introduction
XX.2 - WHO Policy on Disability
XX.3 - Principles and Approaches
XX.4 - Translating the policy into action
XXI - Security Management Policy
XXI.1 - Introduction
XXI.2 - Security policy and security accountability
XXI.3 - WHO security structure and responsibility at headquarters
XXI.4 - Circulation of security policy and directives
XXI.5 - Security in the regions and the field
XXI.6 - Security responsibilities in the field
XXI.7 - Field Security Officers/Security Focal Points
XXI.8 - Responsibilities of WHO personnel
XXI.9 - Categories of WHO personnel
XXI.10 - Renumeration of WHO personnel and eligible family members on relocation/evacuation status
XXII - Data
XXII.1 WHO data principles and governance
XXII.2 Data collection
XXII.3 Data management
XXII.4 Consultation with Member States
XXII.5 Clearance of data/statistics, claims, statements included in WHO publications
XXII.6 Data sharing and dissemination
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