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​​​​​​​Information Note 10/2014 is intended to inform staff members of the introduction at WHO headquarters and in the Regions, of a harmonized selection process for longer-term positions in the professional and higher-level categories. 

The harmonized selection process is effective for all advertised fixed-term vacancies for positions in the professional and higher-level categories issued from 15 March 2014. 

The harmonized selection process described in this Information Note replaces the current eManual III.4.2.10 - 220 below.  Staff members are requested to refer to the Information Note until the eManual has been revised to reflect the new process.

Selection and assignment policy

10    In accordance with Staff Regulation 4.2, the paramount consideration in the appointment, transfer and promotion of staff shall be the necessity of securing the highest standard of efficiency, competence and integrity. Selection panels/committees should ensure that careful consideration is given to applications from qualified serving staff and from qualified staff employed by other organizations of the UN system, especially those who need to be reassigned for position abolition, medical or family reasons. Selection panels/committees should be aware that a selected staff member shall not be assigned to serve in a position which is superior or subordinate in line of authority to a position occupied by a staff member to whom they are related. Furthermore, a staff member who is related to another staff member as specified under the Staff Rules shall not participate in the process of selection, assignment, reassignment or transfer of the related staff member; or in the taking or reviewing of an administrative decision affecting the employment status, entitlements, or other benefits of the related staff member.

Professional staff

20    Selection panels/committees for positions in the Professional and higher categories should pay the utmost attention to the necessity of implementing the decisions resolutions of the World Health Assembly and the directives of the Director-General on gender balance and geographical distribution . The Organization's staffing profile as a whole is regularly reviewed by the Director-General and all staff may access on the Intranet a list of countries from which recruitment of Professional staff is to be encouraged (see Geographical Status Report). Objectives and statistics concerning the employment of women in the Organization and candidates from unrepresented or under-represented countries, particularly developing countries, are regularly reviewed by the Director-General, the Executive Board and the World Health Assembly.

30    For Professional positions at country level, the Organization does not normally assign staff to the country of which they are nationals.  This restriction does not apply to Headquarters duty stations, Regional Offices, Liaison Offices and Global Service Centres. Nor is it usually desirable to assign persons to a position in a country where, though they are not nationals, they have immediately before been employed by the government or under the terms of a bilateral agreement. It is recognized that certain circumstances may call for an exception to this general rule. Such cases should be submitted to Director, Human Resources and Talent Management (HRT) or Director Administration and Finance in respect of Regional Office staff for consideration whether such an exception may be granted.

35    If an exception is under consideration, in the interests of ensuring the minimum requirement for international experience, a locally recruited staff member may not be selected for a position in a WHO Country Office in their country of nationality if that appointment is their first international professional position.  

Ad hoc advisory selection panels

Headquarters: Ad hoc advisory selection panels

40    There shall be suitable diversity among the members of the ad hoc advisory selection panels. The participation of the representative of the staff (designated by the Staff Committee) and of the Recruitment Specialist is not restricted by grade. The remaining panel members shall be at a grade not lower than that of the position being filled.

50    The ad hoc advisory selection panels will draw up a short-list of candidates to be interviewed and tested and conduct the interviews and review any tests. In addition to applying the Staff Regulations and Rules at all stages of the process, diversity targets for recruitment for Professional and higher-graded categories should also be followed. In making their recommendations, the panels will propose in order of preference, wherever possible, at least three candidates.

Positions up to and including P.5,

60    The ad-hoc advisory selection panel is composed of:

  • The department director, or supervisor of the unit with the position, or a staff member from the same division designated by the Director (Chair of the Panel);
  • a staff member from another division chosen by the department director or supervisor of the unit with the position from a list of neutral parties established after consultation between HRT and the Staff Committee. Staff members can be added to the list. If the department director or supervisor of the unit with the position considers that no one on the list has sufficient knowledge of the field in question they​ may nominate a staff member having such knowledge, whose inclusion on the list of neutral parties shall be subject to the agreement of the Staff Committee and HRT;   
  • a Recruitment Specialist; and
  • a representative of the staff designated by the Staff Committee.

70    The Recruitment Specialist concerned provides all support services.

80    The panel makes its recommendation to the Assistant Director-General of the division with the position concerned or if designated by that ADG, another ADG, with whom the decision shall rest.

Positions at P.6/D.1 and at D.2 levels,

90    The ad-hoc advisory selection panel is composed of:

  • The ADG of the division with the position or a staff member from the same division designated by the ADG;
  • another ADG designated on a rotational basis, or a staff member from the same division designated by the ADG;
  • Director, HRT or a staff member designated by the Director; and
  • a representative of the staff designated by the Staff Committee.

100    The Recruitment Specialist concerned provides all support services.

110    The panel makes its recommendation to the Director-General, with whom the decision shall rest.

Regional Offices: Advisory Selection Committees

120    Each regional office establishes a regional advisory selection committee to recommend selections for Professional positions from grade P.1 to grade P.5 in the regional office and at WHO representatives' offices.

130    For positions at P.6/D.1 and above the responsible ADG or for WHO Representatives, the Director-General's Office, will nominate a staff member at the grade of the position to serve on the regional office advisory selection committee. HRT should be contacted to provide the name of the ADG's or Director-General's nomination.

140    The committee makes its recommendation to the Regional Director with whom the decision shall rest for all staff members up to and including grades P.6/D.1, except for WHO Representatives

150    Regional directors may determine the procedures for proposing and recommending candidates for selection for General Service positions in the regional office, WHO representatives' offices and field projects.

160    The committee makes its recommendation to the Regional Director or the person with the delegated authority with whom the decision shall rest. 

General service staff

170    General service positions should be filled as far as possible by staff recruited from the local commuting area of each office. When no qualified candidates are available locally to fill specific positions, staff may be recruited from outside the local area for such positions. For detailed provisions regarding staff in positions subject to local recruitment, refer to III.13 Staff in positions subject to local recruitment.

Interviews, tests and background verifications

180    Interviews and tests are arranged by the Recruitment Specialist. If travel is involved, the cost of all expenses related to the travel including visa costs and any other related expenses which would not normally be covered by the terminal allowance is borne by the relevant department or division (regional office). To the extent possible, testing should be conducted electronically with suitable anonymity of the authors during review and checking of test papers for plagiarism by the Recruitment Specialist concerned using approved software for the purpose.

190    Interviews through video/telephone conference facilities may be a cost-effective alternative to travel, if such facilities are available at the locations concerned.

200    Reference checks should be initiated, preferably before candidates are invited for interview. Although time constraints or other factors may require this step to be completed after the interview, it must be done before the initiation of the appointment action is made.

210    Candidates short-listed for interview should be asked to supply copies of their educational qualifications to the Recruitment Specialist and will be vetted against ClearCheck. ClearCheck is a centralized database that permits the sharing of information amongst UN entities on former members of UN personnel with records of misconduct, with the aim to prevent re-employing these individuals within the UN system.

After selection procedures

220    After approval of a selection the Recruitment Specialist communicates the name of the selected candidate to the department/unit director (programme manager or Regional Director) concerned and to the members of the advisory selection committee. The Recruitment Specialist then enters the candidate profile in the on-line system and informs the department/unit director) programme manager or Regional Director who can initiate the appointment action through the on-line system.

Medical examinations

230    All appointments are conditional on SHW or the Regional Staff Physician (RSP) giving medical clearance and declaring the candidate fit for duty. The candidate is referred to a list of UN designated physicians to whom they should be sent for a medical examination, the results of which are transmitted to SHW or to the RSP. Each regional office is sent a copy of the list of UN designated physicians.

240    When requesting a candidate to undergo a medical examination, it must be emphasized that no offer of appointment can be made until the results of the examination are known. The candidate should also be informed of the limit of reimbursable expenses (established by the Staff Physician, Staff Health and Wellbeing (SHW)) and the fact that the reimbursement of additional examinations or tests may be approved only if such need has been recognized by Staff Physician, SHW beforehand. Form SHW 1 is sent to the candidate and should be completed by an approved examining physician and returned to Staff Physician​, SHW at Headquarters/RSP at Regional Offices who, based on the results of this examination, will determine whether the prospective staff member's standard of fitness is acceptable for service with the Organization. 

250    Full detailed provisions regarding medical clearance, see III.15 Medical Examinations and Immunizations.

Release of Candidates by their own Governments

260    A national of any country who is a government employee may not be offered an appointment until the government has agreed to the release. In writing to a government to obtain the release of a selected candidate, or to the candidate, the Recruitment Specialist should send a copy of the letter to the regional office concerned.

Copies of Correspondence

27​0    Apart from the specific guidance on the routing of correspondence and copies of correspondence given above, a copy of all communications exchanged in relation to the appointment should be made available through the on-line records management system.

Selection policy

280    An organization-wide framework has been approved by the Director-General for the selection, recruitment and extension of temporary staff which is used as a basis for the development of procedures at the Organization's major established offices.

290    The guiding principles behind the framework are:

  • The paramount consideration for selection is the necessity of securing the highest standards of efficiency, competence and integrity;
  • Within that context, in the recruitment of Professional temporary staff, other than National Professional Officers, due regard shall be given to the Organization's diversity targets;
  • Recruitment on a temporary appointment should be based on the resources forecast in the HR Action Plan, as approved; and
  • the recruitment process should be initiated and completed in a timely fashion.

Gender and geographical targets

Professional staff

300    Gender and geographical considerations should be taken into account in recruitment of temporary Professional staff. Every effort must be made to include qualified women, with due regard to other diversity targets, particularly geographic representation (see Geographical Status Report) on a temporary professional contract for 6 months or more, including extensions of an initially shorter contract to a total of more than six months. 

General service staff

310    Temporary General Service staff are not normally recruited from outside the local area when fully qualified candidates are available locally. 

320    If, following a competitive process at the local level, no candidate is identified who meets the minimum requirements of the vacancy notice, consideration may be given, on an exceptional basis, to the recruitment of a qualified candidate from outside the local area.  In such cases, subject to the prior approval of Director, HRT/Regional Director the position shall be re-advertised and applicants from outside the local area can be considered.

330   For detailed provisions regarding staff in positions subject to local recruitment, refer to Section III.13.1.

Selection procedures

340    The following two (2) types of selection procedure will apply:

a) When the temporary assignment is for six (6) months or less:

  1. advertisement of the temporary function is not a requirement in this case. However, in the case of appointments which have the potential of being extended beyond six (6) months, managers are strongly urged to advertise the position at the beginning of an assignment in the interest of the efficient and effective management of the recruitment process;
  2. the manager will identify qualified candidates. More than one (1) qualified candidate should be identified whenever possible;
  3. the manager will screen qualified candidates through the most appropriate means;
  4. the manager will recommend candidates in priority order to the person authorized to approve the appointment, through the HRO/RHRM for review. The proposal must include a written assessment and justification; 
  5. candidates will be vetted against Clear Check, a centralized database that permits the sharing of information amongst UN entities on former members of UN personnel with records of sexual exploitation and abuse or sexual harassment, with the aim to prevent re-employing these individuals within the UN system; and
  6. two (2) references from recent employers will normally be required for the selected candidate before an offer of appointment is made.

b) When the temporary assignment is for more than six (6) months:

  1. all professional assignments will be advertised for at least three (3) weeks on the WHO website as well as through other relevant means as necessary to ensure broad outreach. General Service assignments should normally be advertised on the Intranet unless a person is being taken from a roster of pre-qualified candidates;
  2. the manager will screen qualified candidates through the most appropriate means, e.g. video-conference or face-to-face interviews;
  3. the manager will present to the HRO/RHRM for review, prior to submission to the person authorized to approve the appointment, a short-list normally containing, as a minimum, the names of the three (3) most qualified candidates in priority order, together with a written assessment for each candidate. Every effort must be made to include qualified women on the short-list, with due regard to other diversity targets, particularly geographic representation. A justification for the priority listing must also be provided;
  4. candidates will be vetted against Clear Check;
  5. two (2) references from recent employers will be required for the selected candidate before the appointment is offered; and
  6. once a staff member has been selected for a temporary appointment under this procedure and provided that the terms of reference (TOR) remain substantially the same and the grade level is unchanged, subsequent temporary appointments on the same function may be offered without readvertising, subject to satisfactory performance, maximum duration on temporary appointments, and maximum duration of the temporary function.

350    The procedures outlined above are minimum standards around which established offices may build more detailed procedures. These minimum standards apply to all temporary appointments, excluding those of 60 days or less. Deviations from these minimum standards will be considered only in the most exceptional cases. Any requests for deviations should be submitted to Director, HRT at Headquarters, or Regional Director (or their delegate) in the regions, for a decision.

360    The following requirements apply in all cases:

  1. recruitment will be initiated by the relevant technical unit on the basis of signed and dated terms of reference (TOR) and personal profile. The terms of reference should so far as possible be based on generic terms of reference and, for positions at the Professional level follow the approved position description format. In addition, an up-to-date curriculum vitae (CV)/personal history form and verification that funds are available are required;
  2. the grade level for the TOR will be determined by the HRO/RHRM in accordance with the applicable and approved classification standards of the International Civil Service Commission (ICSC);
  3. all short-listed candidates will be assessed by the HRO/RHRM;
  4. the signing authority will be:

a. at headquarters and inter-regional positions for appointments:  

  • up to 6 months:
    1. at grade up to and including P.4 the Director concerned and re-delegation is limited to temporary appointments up to and including G5 up to 6 months;

    2. at grade P.5 it is delegated to the Assistant-Director General concerned or if delegated, departmental director;

    3. at grade P.6/D.1 and above as well as WHO Representatives rests with the Director-General.
  • for more than 6 months:
    1. at grade up to and including P.5 the Assistant Director-General concerned, or if delegated, departmental director;

    2. at grade P.6/D.1 and above and WHO Representatives the Director-General.

b. in the regions for appointments up to and more than 6 months graded up to including P.6/D.1 and above the Regional Director, except for WHO Representatives.

In all cases, the decision will be taken in consultation with the concerned HRO/RHRM.

Interviews, tests and background verifications

370    Interviews and tests are arranged by the HRO/RHRM. If travel is involved, the cost is borne by the relevant department or division (regional office). The number of candidates invited to travel for interview should take account of the cost factor. To reduce costs, the test may be entrusted to the WHO regional office, WHO representative's office or the UN agency closest to where the candidate is based. Interviews through video/telephone conference facilities may also be a cost-effective alternative if such facilities are available at the locations concerned. Reference checks should be initiated, preferably before candidates are invited for interview. Although time constraints or other factors may require this step to be completed after the interview, it must be done before an offer of appointment is made.

Clerical and Secretarial staff at HQ

380    Information on testing for clerical and secretarial staff at HQ can be found under staff in positions subject to local recruitment.

Medical examinations

390    Full details on medical clearance can be seen in Section III.15 Medical Examinations and Immunizations.